We're thrilled to welcome you and your beloved pet to Park Hills Animal Hospital, where we provide exceptional veterinary care and a warm, inviting atmosphere. As new patients, we understand that you may have questions about what to expect during your visit and the payment options available. Rest assured that we're here to guide you every step of the way.
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Regular check-ups for your pet are recommended on an annual basis. During these visits, one of our experienced veterinarians will conduct a comprehensive physical examination, paying meticulous attention to every aspect of your pet's well-being, including potential dental care requirements. Our aim is to provide your pet with the utmost care and attention, leaving you pleased with the service received at Park Hills Animal Hospital.
To make the most of your visit to our vet clinic, we encourage you to bring any existing medical records pertaining to your pet. Maintaining a journal of your pet's health and behavioral changes throughout their life is valuable information our team would greatly appreciate. Even if you don't have extensive records, rest assured that our veterinarians will utilize the available information to provide the best possible care for your pet.
In certain situations where specialized expertise is needed, our doctors may refer you to specialists in areas such as internal medicine or surgery. Rest assured that we will collaborate with these experts to ensure your pet receives the best possible treatment and care.
To schedule an appointment or inquire further, please call us at (859) 581-5200, and we will be more than happy to find a convenient time for you and your pet. At Park Hills Animal Hospital, we are committed to fostering a compassionate and comfortable environment that puts your pet's well-being first.
1. To prioritize the needs of our patients and deliver efficient customer service while keeping costs in check, we kindly request payment at the time of service. We do not offer billing services.
2. For your convenience, we accept various forms of payment, including debit cards, credit cards (Visa, Mastercard, Discover, American Express), checks, and cash. To ensure security, all cards must be signed by the cardholder.
3. At Park Hills Animal Hospital, we understand that unforeseen pet illnesses can bring unexpected expenses. That's why we offer special arrangements through the CareCredit program. Applying takes just five minutes, allowing you to divide your payment into six monthly installments. You can apply in person at our hospital, where we can promptly assist with your application over the phone, or you can apply online at www.CareCredit.com.
Key features of the CareCredit program include:
4. Pet insurance is another popular choice for families seeking coverage for their beloved pets.* To explore this option further, we recommend visiting the following pet insurance websites:
These resources provide valuable information to help you make an informed decision about securing insurance for your pet's well-being.
*Please note: Most pet insurance plans operate on a reimbursement basis. This means that you will be responsible for paying the bill at the time of service and then will seek reimbursement from your insurance provider after submitting a claim.
Payment Policy